Shipping & Orders
How do I reach out to you regarding my order?
The best way to reach out to us is through our customer service email, email@example.com
How long does shipping take?
We have a center warehouse located in New York. Most products are shipped from local warehouse, delivery takes 3-7 days however some products are made to order so you may have to wait for a product to be finished production and sent to our warehouse.
Do you provide tracking numbers?
Yes! Once your order is ready to go, we print your shipping label and connect the tracking to your order. Once your order is shipped you’ll receive tracking and shipping confirmation to the email attached to your order. You can check your order status from here (Click Here)
How long does it take to process an order?
Each order has a different processing time. When an order is not a pre-order, it will be shipped out as soon as possible, however we do get back logged on orders quiet often due to high demand. On average for a US order you can expect to wait 1-2 business days for your order to be processed, however we will create your label as soon as we possibly. For international order processing time can take from 4 days to 2 weeks.
Where do we ship from?
All US orders are shipped from local warehouses. International orders are currently being shipped from our center warehouse to you.
How much is shipping?
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If there's a problem with my order, what can I do?
If there's a problem with your order please reach out to our customer service team, firstname.lastname@example.org.